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Complaint Process

Caldwell Community College and Technical Institute desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Students residing outside of the State of North Carolina while attending CCC&TI who desire to resolve a grievance should follow the College’s Student Grievance Procedure.

However, if an issue cannot be resolved internally, you may file a complaint with your state. Student Grievance Contact Information for Individual States, including phone numbers, emails and/or links to state education agencies are listed below.

Caldwell Community College and Technical Institute is accredited by the Southern Association of Colleges and Schools, Commission on Colleges.

AlabamaAlabama Commission on Higher Education
Telephone: (334) 242-1998
Fax: (334) 242-0268
Student Grievance Procedure
AlaskaAlaska Commission on Postsecondary Education
Telephone: (907) 465-2962
Fax: (907) 465-5316
Student Grievance Procedure
ArizonaArizona State Board for Private Postsecondary Education
Telephone: (602) 542-5709
Fax: (602) 542-1253
Student Grievance Procedure
ArkansasArkansas Department of Higher Education Telephone: (501) 371-2000
Email: ADHE_Info@adhe.edu
Student Grievance Procedure
CaliforniaBureau for Private Postsecondary Education
Telephone: (916) 431-6959
Fax: (916) 263-1895
Student Grievance Procedure
ColoradoColorado Department of Higher Education Telephone: (303) 866-2723
Fax: (303) 866-4266
Student Grievance Procedure
ConnecticutConnecticut Board of Regents for Higher Education
Telephone: (860)947-1801
Email: webmaster@ctdhe.org
Student Grievance Procedure
DelawareDelaware Department of Education
Telephone: (302) 735-4000
Fax: (302) 739-4654
Student Grievance Procedure
FloridaFlorida Department of Education
Telephone: (850) 245-0505
Fax: (850) 245-9667
Student Grievance Procedure
GeorgiaNonpublic Postsecondary Education Commission
Telephone: 770-414-3300
Fax: 770-414-3309
Student Grievance Procedure
HawaiiDepartment of Commerce and Consumer Affairs
Telephone: (808) 933-0910
Fax: (808) 933-8845
Student Grievance Procedure
IdahoIdaho Board of Education
Telephone: (208) 334-2270
Fax: (208) 334-2632
Student Grievance Procedure
IllinoisIllinois Board of Higher Education
Telephone: (217) 782-2551
Fax: (217) 782-8548
Student Grievance Procedure
IndianaIndiana Commission on Proprietary Education
Telephone: (317) 232-1320
Fax: (317) 233-4219
Student Grievance Procedure
IowaIowa College Student Aid Commission
Telephone: (515) 725-3400
Fax: (515) 725-3401
Student Grievance Procedure
KansasKansas Board of Regents
Telephone: (785) 296-4917
Fax: (785) 296-7052
Student Grievance Procedure
KentuckyKentucky Council on Postsecondary Education
Telephone: (502) 573-1555
Fax: (502) 573-1535
Student Grievance Procedure
LouisianaLouisiana Board of Regents
Telephone: (225) 342-4253
Fax: (225) 342-9318
Student Grievance Procedure
MaineMaine Department of Education
Telephone: (207) 624-6600
Fax: (207) 624-6700
Student Grievance Procedure
MarylandMaryland Higher Education Commission
Telephone: (410) 260-4500
Fax: (800) 974-0203
Student Grievance Procedure
MassachusettsMassachusetts Board of Higher Education
Telephone: (617) 994-6950
Fax: (617) 727-0955
Student Grievance Procedure
MichiganMichigan Department of Energy, Labor & Economic Growth
Telephone: (517) 373-1820
Fax: (517) 373-2129
Student Grievance Procedure
MinnesotaMinnesota Office of Higher Education
Telephone: (651) 642-0567
Fax: (651) 642-0675
Student Grievance Procedure
MississippiMississippi Commission on College Accreditation
Telephone: (601) 432-6372
Fax: (601) 432-6225
Student Grievance Procedure
MissouriMissouri Department of Higher Education
Telephone: Telephone: (573) 751-2361
Fax: (573) 751-6635
Student Grievance Procedure
MontanaMontana University System, Montana Board of Regents
Telephone: (406) 444-6570
Email: emorrison@montana.edu
Student Grievance Procedure
NebraskaNebraska Coordinating Commission for Postsecondary Education
Telephone: (402) 471-2847
Fax: (402) 471-2886
Student Grievance Procedure
NevadaNevada Commission on Postsecondary Education
Telephone: (702) 486-7330
Fax: (702) 486-7340
Student Grievance Procedure
New HampshireNew Hampshire Postsecondary Education Commission
Telephone: (603) 271-3494
Email: patricia.moquin@pec.state.nh.us
Student Grievance Procedure
New JerseyNew Jersey Commission on Higher Education
Telephone: 1 (609) 588-3226
Email: nj_che@che.state.nj.us
Student Grievance Procedure
New MexicoNew Mexico Higher Education Department
Telephone: (505) 476-8400
Fax: (505) 476-8453
Student Grievance Procedure
New YorkOffice of College and University Evaluation
Telephone: (518) 474-2593
Fax: (518) 486-2779
Student Grievance Procedure
North CarolinaNorth Carolina Community College System, Office of Proprietary School Services
Telephone: (919) 807-7146 Fax: (919) 807-7164
Student Grievance Procedure
North DakotaNorth Dakota State Board for Career and Technical Education
Telephone: (701) 328-3180
Fax: (701) 328-1255
Student Grievance Procedure
OhioOhio State Board of Career Colleges and Schools
Telephone: (405) 225-9100
Email: communicationsdepartment@osrhe.edu
Student Grievance Procedure
OklahomaOklahoma State Regents for Higher Education
Telephone: (614) 466-2752
Fax: (614) 466-2219
Student Grievance Procedure
OregonDepartment of Education – Private and Career Schools Office
Telephone: (503) 947-5600
Fax: (503) 378-5156
Student Grievance Procedure
PennsylvaniaPennsylvania Department of Education, Division of Program Services
Telephone: (717) 783-6137
Fax: (717) 783-6139
Student Grievance Procedure
Puerto RicoPuerto Rico Council on Higher Education
Telephone: (787) 641-7100
Fax: (787) 641-2573
Student Grievance Procedure
Rhode IslandRhode Island Board of Governors for Higher Education
Telephone: (401) 456-6008
Email: dgrossman-garber@ribghe.org
Student Grievance Procedure
South CarolinaSouth Carolina Commission on Higher Education
Telephone: (803) 737-2260
Fax: (803) 737-2297
Student Grievance Procedure
South DakotaSouth Dakota Board of Regents
Telephone: (803) 737-2260
Fax: (803) 737-2297
Student Grievance Procedure
TennesseeTennessee Higher Education Commission
Telephone: (615) 741-3605
Fax: (615)741-6230
Student Grievance Procedure
TexasTexas Higher Education Coordinating Board
Telephone: (512) 427-6101
Contact Form
Student Grievance Procedure
UtahUtah Division of Consumer Protection
Telephone: (801) 530-6601
Fax: (801) 530-6001
Student Grievance Procedure
VermontVermont State Board of EducationVermont Agency of Education,
State Board of Education, 120 State Street,
Montpelier, VT 05620-2501
Telephone: (802) 828-3135
Email: cathy.hilgendorf@state.vt.us
Student Grievance Procedure
VirginiaPrivate & Out-of-State Postsecondary Education,
State Council of Higher Education for Virginia
Telephone: (804) 371-2285
Fax: (804) 225-2604
Student Grievance Procedure
WashingtonWashington Higher Education Coordinating Board
Telephone: (360) 753-7869
Email: DAinfo@hecb.wa.gov
Student Grievance Procedure
Washington DCWashington DC – Education Licensure Commission
Telephone: (202) 442-4343
Alternative Telephone: (202) 442-4465
Student Grievance Procedure
West VirginiaWest Virginia Higher Education Policy Commission
Telephone: (304) 558-4016
Email: canderson@hepc.wvnet.edu
Student Grievance Procedure
WisconsinWisconsin Educational Approval Board
Telephone: (608) 266-1996
Fax: (608) 264-8477
Student Grievance Procedure
WyomingWyoming Department of Education
Telephone: (307) 777-5712
Email: samantha.mills@wyo.gov
Student Grievance Procedure